Privacy Policy

1. Information We Collect

When you use our services, we may collect the following types of information:

• Identity information: Full name, date of birth, photograph
• Contact information: Mobile number, email address, residential address
• Government-issued documents: Aadhaar card, PAN card, existing passport, birth certificate, and other documents required for your specific service
• Payment information: Transaction reference numbers (we do not store card or bank details)
• Communication records: WhatsApp messages, emails, and call logs related to your case

2. How We Use Your Information

Your information is used exclusively to:

• Prepare, verify, and file your government document applications
• Communicate with you about your application status
• Comply with legal and regulatory requirements
• Respond to your queries and provide customer support
• Send service-related updates via WhatsApp or SMS

3. Information Sharing

We do not sell, rent, or trade the personal information you provide to us for your application. We share that data only in the following limited circumstances:

• Government portals: Your data is submitted to the relevant government departments (e.g., Passport Seva, NSDL, FSSAI) as part of your application
• Legal obligation: If required by law, court order, or regulatory authority
• With your consent: For any other purpose, only with your explicit written consent

4. Data Security

We take data security seriously and implement the following measures:

• All document copies are stored in password-protected systems
• Physical documents are kept in locked storage at our office
• Access to client data is restricted to the assigned case manager only
• We do not transmit documents over unsecured channels

5. Data Retention

We retain your personal data only for as long as necessary to complete your service and for a period of 12 months thereafter (in case of queries or re-filings). After this period, all copies of your documents are securely deleted from our systems. Physical copies, if any, are shredded.

You may request earlier deletion by contacting us at info@uniqueonlineservices.com.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for communications at any time

7. Cookies, Analytics & Advertising

Our website uses cookies and similar technologies for the purposes described below. A cookie is a small text file stored on your device by your browser.

7.1 Analytics

We use Google Analytics 4 to understand how visitors use our website — for example which pages are viewed, how long visitors stay, the approximate geographic region, and the type of device used. This helps us improve our content and services. This data is collected in aggregate and is not used to personally identify you.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.

7.2 Language Preference

When you switch the site language between English and Marathi, a googtrans cookie is stored to remember your choice. This is a functional cookie and does not track you across other websites.

7.3 Embedded Content

Our pages load fonts from Google Fonts, and our contact page embeds a Google Maps location. When these load, Google may receive your IP address and browser information. Their use of that data is governed by the Google Privacy Policy.

7.4 Advertising

We may display third-party advertisements on our blog and informational pages. Where advertising is shown:

• Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Google Ads Settings.
• You may also opt out of third-party vendor cookies for personalised advertising at www.aboutads.info/choices.

Advertisements shown are selected and served by third parties. We do not control which advertisements appear, and the appearance of an advertisement does not constitute an endorsement by UniqueServices.

7.5 Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect certain features of this website, such as the language toggle.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related queries or requests, please contact:

• Email: info@uniqueonlineservices.com
• Phone: +91 9225911171
• Address: Sangli, Maharashtra, India